Refund Policy

Last updated: [TO CONFIRM: date]

Because our products are digital downloads delivered immediately, [TO CONFIRM: your refund approach, for example “refunds are available within 14 days if the files have not been downloaded” or “all sales are final once downloaded, except where a file is faulty”].

Faulty or missing files

If a download doesn’t arrive, won’t open or is incomplete, contact us and we’ll put it right.

How to request a refund

[TO CONFIRM: process and timescale.]

Check that your refund terms meet the consumer laws in the countries you sell to.